INFORMATION YOU GIVE US
We may collect and process all or some of the following data about you:
You may give us information about you by making a booking or filling in booking forms by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address, phone number, vehicle registration number, nationality, special requirements and any other information needed to process a booking. This information and any other personally identifiable information are known only when voluntarily provided by you for registration and in order for us to process a booking.
WHAT WE DO WITH THE INFORMATION
We use information held about you in the following ways:
To process your holiday reservation for one of our holiday cottages. Sometimes we may offer you a holiday property that is not from our own portfolio of cottages. If you decide to reserve a property not owned by us then in this instance we share your information with the chosen holiday property owner in order to process the booking on your behalf. We also give you their contact details, for the same reason. This information is not disclosed to any other third parties unless required to by law.
We do not use any of your information for marketing purposes.
We do not transfer your data outside the UK.
ACCESS TO INFORMATION AND YOUR RIGHTS
You have the right to know that the information we obtain is only for specified and lawful purposes and kept no longer than necessary for the purposes concerned. You can request that any inaccuracies be deleted or amended. The Act gives you the right to access information held about you and for us to delete any personal data if requested.
WHAT INFORMATION WE COLLECT ABOUT YOU
Like most websites, we use Google Analytics simply to track web traffic to the site so that we can continuously improve our website and our service to you. Whilst this does not store personal or identifiable information about you [such as name and address], it does store information about your computer (Operating System, browser etc.), when and which pages you viewed and IP addresses you use to access our services. If you require more information about Google’s privacy and cookies policy, we will be happy to provide a link on request.
SECURITY OF YOUR DATA
We use up to date and reputable internet security protection and have automatic software updates in place. Unfortunately, the transmission of information via the internet is not completely secure and although we strive to protect your personal information any transmission is at your own risk.
Our lawful basis for holding your information is contract. Our use of your data will be because of the contract between us – that is, in relation to your accommodation.
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